Terms of the platform user agreement
Preface
This agreement is entered into by and between the user (hereinafter referred to as "you") and our platform, Vast Ocean Game. Limited.(hereinafter referred to as "we") regarding the products and services we provide, including our website and the online services and game services we are currently offering and may offer to you in the future (hereinafter collectively referred to as "products and services")
If you obtain and use the products and services we provide, it shall be deemed that you have carefully read the contents of this agreement, agree to the contents of this agreement, and agree to abide by the provisions of this agreement. To safeguard your rights and interests, please carefully read the following provisions before registering to use the various services provided by our company. Once you register as a Passport member, it shall be deemed that you agree and are willing to abide by all the following provisions; in addition, please be reminded that the provisions here may be subject to appropriate changes at any time, so please check regularly.
1. Regarding service content
(1) The specific content of online services, such as forums (BBS), chat rooms, email, and posting personal comments, is provided by us based on actual circumstances. We reserve the right to change, interrupt, or terminate some or all online services at any time.
(2) When providing network services, certain fees may be charged to some users of these services. In such cases, clear prompts will be provided on the relevant pages. If users do not agree to pay these fees, they may choose not to accept the relevant network services.
(3) User Understanding: Only relevant network services are provided. Beyond that, all equipment related to the network services (such as computers, modems, and other devices related to internet access) and the required expenses (such as telephone and internet access fees paid for internet access) shall be borne by the user.
(4) Users should use genuine software to access online services.
II. Relevant registration information
1. Provide personal registration information
(1) When applying for a pass membership account, you provide us with timely, detailed, and accurate personal information;
(2) All personal information provided by you will be used by us as a basis for identifying you and other users;
(3) If the personal registration information you provided is inconsistent with the facts, or has changed but not been updated in a timely manner, or is suspected of being misleading, resulting in our inability to provide or further provide products and services to you, we will not bear any responsibility.
2. Modify registration information
You can update or modify the information you provided during registration at any time through the member services offered on our official website or other channels we have announced.
3. Disclosure of personal information
In order to provide you with products and services, you agree to authorize us to disclose your registration information to third parties in a manner we deem appropriate. However, we will not disclose your personal information such as your name, address, mailing address, email address, account number, password, etc. Unless:
(1) You allow us to disclose these personal data;
(2) Relevant laws, regulations, or administrative rules require us to disclose your personal information;
(3) Judicial or administrative authorities require us to disclose your personal information based on statutory procedures;
(4) To protect our intellectual property rights and other property interests, it is necessary to disclose your personal information;
(5) In emergency situations, it is necessary to disclose your personal information in order to protect the personal safety of other users and the general public.
We will adopt commercially reasonable measures to safeguard the security of your personal information. We will utilize commonly available security technologies and procedures to protect your personal information from unauthorized access, use, or disclosure. We shall not be liable for any loss of your account or disclosure of your personal information that is not caused by our negligence.
III. About Account and Password
This refers to the account and password you have successfully registered. Please understand that the account cannot be changed after registration, while the password can be modified through the services we provide. You are fully responsible for the safekeeping of your account and password, as well as all actions taken using that account and password. Please do not transfer or lend your account or password to others for use. We will not be held responsible for any consequences arising from the illegal use of your account or password by others due to your negligence in safekeeping or any other personal actions.
IV. Your rights
1. You may use the products and services provided by us in accordance with this agreement and other rules that we may update and announce from time to time.
2. During the use of the products and services we provide, you have the right to supervise whether we and our staff provide you with products and services in accordance with the standards we have published, and you can also provide us with opinions and suggestions related to our products and services at any time.
3. If you do not agree to the terms of this agreement, or have objections to the terms we subsequently update, or are dissatisfied with the products and services we provide, you may choose to stop using our products and services. If you choose to stop using our products and services, we will no longer bear any obligations and responsibilities towards you.
V. Your obligations
1. You agree to accept and use our products and services in accordance with the terms of this agreement and other rules that we may publish, change, and modify from time to time. You shall not use our products and services or participate in our activities through improper or other unfair means.
2. You shall not interfere with our normal provision of products and services, including but not limited to:
(1) Attack, invade, or overload our website server;
(2) Crack or modify the game programs we provide;
(3) Attack, invade, or overload our game servers or game server-side programs;
(4) Creating, using, publishing, or disseminating any form of auxiliary tools or programs (cheats) that impair the fairness of games;
(5) Exploiting program vulnerabilities and bugs to disrupt the normal progression of the game or disseminating such vulnerabilities or bugs;
(6) Unreasonably interfering with or obstructing others from using the products and services we provide.
3. You must keep your account and password safe. Any consequences arising from the disclosure of your account and password due to your own reasons shall be borne by yourself.
4. You can only use the products and services we provide as an individual, and you cannot use them for commercial purposes or engage in sales or other activities with commercial intentions.
5. You are responsible for all activities and events in your account. You must comply with relevant laws, regulations, and generally applicable norms of Internet ethics and etiquette regarding the release of Internet information, and you will bear the responsibility for the content of the information you post. Specifically, you shall not post any of the following content:
(1) Opposing the basic principles established by the Constitution;
(2) Endangering national security, leaking state secrets, subverting state power, and undermining national unity;
(3) Damaging national honor and interests;
(4) Inciting ethnic hatred, ethnic discrimination, and undermining ethnic unity;
(5) Undermining national religious policies, promoting cults and feudal superstitions;
(6) Spreading rumors, disrupting social order, and undermining social stability;
(7) Spreading obscenity, pornography, gambling, violence, murder, terror, or abetting crimes;
(8) Insulting or defaming others, infringing upon the legitimate rights and interests of others;
(9) Content that contains other prohibited content as stipulated by laws and administrative regulations.
(10) Infringing any third party's intellectual property rights, copyrights, or public/private rights.
(11) Violating humanistic ethics, customs, and habits.
6. Your game account, game character, and forum nickname related to our products must not contain any content prohibited from being posted under Article 5, Paragraph 5 of this agreement.
VI. Privacy Protection
Protecting the privacy of users (especially minors) is a fundamental policy. Therefore, if parents (guardians) wish for minors (especially children under the age of ten) to use this service, they must apply for registration in the name of the parents (guardians). When accepting this service, they should judge whether this service is suitable for minors as legal guardians. We guarantee that we will not disclose or provide user registration information and non-public content stored by users when using online services to third parties (except as listed in 5.2), except in the following circumstances:
(1) Obtain explicit authorization from the user in advance;
(2) In accordance with relevant laws and regulations;
(3) As required by relevant government authorities;
(4) To safeguard the interests of the public;
(5) To safeguard the legitimate rights and interests.
2. We may collaborate with third parties to provide users with relevant online services. In this case, if the third party agrees to assume the same responsibility for protecting user privacy, we may provide the user's registration information and other relevant data to the third party.
3. Without disclosing the privacy information of individual users, we reserve the right to conduct technical analysis on the entire user database and commercially utilize the analyzed and organized user database. Despite our utmost efforts to protect users' privacy rights, we cannot guarantee that existing security technical measures will prevent any loss of users' technical information or other data.
VII. Disclaimer
1. The owner of the pass does not guarantee the following:
(1) This service will meet your requirements
(2) This service will be provided without interruption, in a timely manner, safely and reliably, or without errors.
2. The user explicitly agrees that all risks associated with the use of the online service will be borne entirely by themselves; all consequences arising from their use of the online service will also be borne by themselves, and the user will not bear any responsibility.
VIII. Service changes, interruptions, or terminations
1. If network services need to be suspended due to system maintenance or upgrades, we will make an announcement in advance as much as possible.
2. In the event of any of the following circumstances, we reserve the right to interrupt or terminate the provision of network services under this agreement to the user at any time without notice to the user:
(a) The personal information provided by the user is not true;
(b) The user violates the usage rules stipulated in this agreement.
3. Except for the situations mentioned in the preceding paragraph, we reserve the right to interrupt or terminate some or all network services at any time without prior notice to the user. We shall not be liable to the user or any third party for any losses caused by the interruption or termination of all services.
4. If you do not use this pass within the first month of registration or within a continuous period of 6 months (including using this pass to log in to games, websites, or for recharge), the pass will not be retained by the system.
5. The platform reserves the right to cease operation of certain games due to operational needs and transfer users to other games. Users and players may choose to play any game on the platform, and prior notice will be given as much as possible.
IX. Agreement on virtual items in online games
The various virtual items in the game, including but not limited to gold coins, silver, props, and equipment, are owned by the operator. Users can only have the right to use these virtual items in accordance with the law and game rules. Once a user purchases the right to use a virtual prop, it is considered an automatic consumption process, and the user cannot request a refund of the virtual prop under any name.
We oppose players engaging in offline transactions on their own. Virtual items such as game currency, props, and equipment within the game are not allowed for offline trading. If any issues arise from players engaging in offline transactions on their own, the platform will not handle them, and players will be responsible for any consequences.
X. Deactivate a role
In the following situations, we may deactivate the character you created and delete all records related to that character:
1. The game character you registered does not meet certain game requirements, and in the case where the available game points or game time in the game partition associated with that character is zero, you have not logged into our game through that character for a continuous period of time.
2. The characters you have deleted yourself and have not restored within a certain period of time from the date of deletion.
3. Regarding the specific conditions for cancelling roles in different products we offer, please refer to the specific regulations for each product below, or provide the specific regulations on the relevant official website of the product and service.
XI. Explanation of service interruptions, terminations, and changes
In the event of any of the following circumstances, we reserve the right to interrupt, cease, or modify the services we provide. We shall not be liable for any inconvenience, disturbance, or loss arising therefrom:
Regular inspections or construction, software and hardware updates, etc., will temporarily suspend services. We will complete the repair and maintenance work as soon as possible.
2. The server has been damaged in any way and cannot operate normally.
3. Situations where network lines or other factors cause delays or hindrances in players connecting to our server via the Internet.
4. Force majeure factors such as natural disasters.
5. In emergency situations, to safeguard national security or the personal safety of other members and third parties.
6. In the event of sudden failures of software, hardware, and electronic communication equipment.
XII. Transfer of personal information and transformation of gameplay
We will strive to continuously provide you with products and services, but we do not exclude the possibility that we may stop providing such products and services, nor do we exclude the possibility of any changes to the gameplay. If we stop or change the provision of products and services, we will notify you in advance and endeavor to find appropriate service providers or methods to continue providing products and services in our stead. In such circumstances, we may transfer your personal information (including relevant account and password information and personal data) to the party that continues to provide the service, or we may permanently archive the original data as needed to implement new gameplay methods. You hereby agree that we have the right to make such transfers and changes, and agree that after we complete the transfer and changes, we will no longer bear any obligations and responsibilities towards your original data. However, we do not guarantee that we will definitely be able to find appropriate service providers or service methods to continue providing products and services in our stead at that time, nor do we guarantee that the products and services provided by the service providers we find, as well as the changed gameplay methods, will meet your requirements.
XIII. Tariff Policy
We will have the right to determine the pricing standards and payment methods for the products and services we provide. We may establish different pricing standards and payment methods for different products and services, or determine different pricing standards and payment methods according to different stages of the products and services we provide. Additionally, we may also modify our pricing policies from time to time. We will place information regarding the pricing of products and services, as well as the pricing standards, payment methods, purchase methods, or other relevant pricing policy information related to the product and service, in a prominent position on the webpage related to that product and service.
For our paid products and services, you should purchase them in accordance with our established pricing policy. If you fail to purchase our products and services in accordance with our established pricing policy, we may immediately cease providing you with such products and services.
XIV. Explanation of changes in game version updates
To enhance and enrich the game content, the game will undergo irregular updates and adjustments to all its functions during runtime. After the game update, all in-game operations, content, and settings will be subject to the announcement settings in the game.
XV. Limited Warranty and Limitation of Liability
For our products and services, we only provide the following limited warranty, which supersedes any other express or implied warranties (if any) in any documentation, packaging, or other materials.
We provide relevant products, software, or programs, as well as any supporting services, solely in their "current state and with all errors included," and guarantee only the following:
(1) The products and services we provide can basically meet the requirements we officially announce;
(2) The relevant products and services we provide are basically in line with our officially announced service commitments;
(3) We will strive to resolve any issues encountered in the provision of our products and services within the reasonable scope permitted by business considerations.
To the maximum extent permitted by applicable law, we expressly disclaim any other types of warranties, whether express or implied, including but not limited to any implied warranties and liabilities of merchantability, fitness for a particular purpose, reliability, accuracy, completeness, freedom from viruses, and freedom from errors.
Furthermore, to the fullest extent permitted by applicable laws, we do not guarantee that the products and services we provide will meet your requirements, nor do we guarantee that the products and services we offer will be uninterrupted. Additionally, we make no warranties regarding the timeliness, security, occurrence of errors, or the accurate, timely, and smooth transmission of information related to our products and services.
To the maximum extent permitted by applicable law, we shall not be liable for any accidental, indirect, special, or consequential damages or claims (including but not limited to damages arising from personal injury, privacy breach, failure to fulfill any duty including good faith or reasonable care, negligence, and any other pecuniary or other losses) arising from your use of our products and services, or in any way related to our products and services.
XVI. Game Management
1. Data Transfer: In the event of a merger of our game servers, we reserve the right to transfer users' character profiles to other game servers operated by our company.
2. Code of Conduct for Pass Service Users
(1) Abide by national laws and regulations;
(2) It is strictly prohibited to modify, decipher, or engage in any behavior that affects the game program and game network data transmission packets;
(3) It is strictly prohibited to use any method to maliciously invade or attack servers, or engage in any behavior that disrupts the normal operation of network services;
(4) It is prohibited to exploit game bugs and third-party cheat programs for activities that undermine game fairness and increase server load, such as earning money, duplicating equipment, and rapidly accumulating experience points;
(5) It is prohibited to publicly or privately disseminate any existing and exploitable game bugs. Please report such issues to us immediately upon discovery;
(6) It is prohibited to use character names that contain personal attacks, obscenities, insults, reactionary content, or any other content that harms the image of this game, intentionally resembles the name of a GM character, disrupts normal service order, or violates national interests and social ethics;
(7) It is prohibited to maliciously flood the public channel or engage in any behavior that disrupts the normal order of the game;
(8) For any violations of the above terms, the GM has the right to impose penalties ranging from warnings, forced offline, confinement, name changes, character deletions, up to account suspensions, depending on the severity of the violation. For particularly severe cases, legal responsibilities will be further pursued. The losses incurred from point card usage due to violations shall be borne by the service user involved;
3. GM identity description
(1) GM, or Game Master, refers to the online game administrator who maintains and manages the order of the virtual game world;
(2) GM will not interfere with the normal order of the game, will not request players' personal information and passwords in any way, and is not responsible for resolving private disputes between players or game strategies and other issues;
(3) Please respect, understand, and cooperate with the GM's work in the game. If you have any opinions, please file a complaint and report to the customer service center through the dedicated mailbox;
4. Description of virtual items
(1) We do not recommend service users to engage in any transactions between real currency or point cards and other items, accounts, virtual currency, and virtual items that have not been authenticated by us. We are not responsible for any disputes and consequences arising from this;
(2) Please be vigilant and guard against fraudulent behavior in services. If accounts, virtual items, and point cards are stolen or any other consequences are caused due to the personal negligence of service users, we can provide support and assistance, but we are not responsible for compensating or recovering the losses incurred from fraud;
(3) Except for large-scale server disconnections, we are not responsible for the deletion or rollback of characters, as well as the loss of virtual items and money, caused by individual reasons such as local network issues or personal operational issues;
5. Regarding the battles between players within the game:
(1) Certain areas within our game's virtual world feature mandatory battles between user players. By accepting this agreement, you are implicitly agreeing to the game's mandatory battle settings. Players are advised to make their choices carefully.
XVII. Risk assumption
You agree to use the services we provide based on your personal willingness and are willing to bear any risks, including but not limited to any damage to you or the computer system you use, or any loss of data, that may arise from executing the service programs we provide or downloading games or materials from our official website on your own.
Note: Any errors resulting from the player's personal actions are the player's responsibility, and the official team will not provide any form of compensation!
18. Compensation for damages
If you violate this agreement or relevant laws, resulting in damages or all derivative expenses (including but not limited to legal fees for all defenses or claims litigation and related settlements that the aforementioned persons have to undertake due to your violation) incurred by our parent company, subsidiaries, affiliated companies, related enterprises, employees, agents, and all other relevant performance assistants, you shall bear the responsibility for damages and expenses.
19. The company has the right to terminate
You shall strictly adhere to the provisions of this Agreement and relevant laws and orders. We reserve the right to determine whether you have violated this Agreement. If we determine that you have violated this Agreement or any applicable laws, we reserve the right to immediately suspend, terminate, or delete your account and all related materials, files, and records within your account, as well as cancel, cease, or restrict your membership, without prior notice to you. In the event of system malfunctions, bugs, program errors, or similar issues, we reserve the right to restore game data to a certain date in order to maintain balance within the game. You shall not request compensation or indemnity for such reasons.
In order to provide you with products and services, we may need to regularly or irregularly maintain the relevant website servers, game servers, or the official websites related to the products and services we provide. Such maintenance may cause service interruptions, and these interruptions may not be notified in advance. We will not be held responsible for any interruptions caused by this.
You have understood and agreed that we shall not be liable for any partial or complete interruption, temporary unavailability, delay, or cessation or interruption of our products and services due to faults, malfunctions, or human operational errors of our, our partners', or telecommunication network system's software and hardware equipment; nor shall we be liable for any cessation or interruption of our products and services caused by others intruding into our network or game system, tampering with, deleting, falsifying, or altering website and game materials or data.
20. Regarding advertisements
Our online game software may feature commercial advertisements or advertisements for other promotional activities. These contents are provided by advertisers or product service providers, and we merely serve as a medium for publishing such content. The transaction behavior for services or products purchased through us or websites linked by us exists solely between you and the provider of such products or services, and is unrelated to us.
21. Links to third-party websites
You may link to third-party sites while using our products and services. We do not control third-party sites, and we are not responsible for the content of any third-party sites, any links contained within them, or any changes or updates to them. We provide these links to third-party sites solely for your convenience, and the fact that we provide these links does not mean that we endorse the third-party site. You need to check and comply with the relevant regulations of the third-party site.
XXII. Conflict with the law
The interpretation, validity, and application of this agreement shall be based on the laws of the People's Republic of China. If any content of this agreement conflicts with the law, the legal provisions shall prevail.
23. Effectiveness of individual clauses
If any or all of the provisions set forth in this agreement are invalid, it shall not affect the validity of the other provisions.
24. Right of modification and interpretation
Based on our continuous consideration of changes in ourselves, our users, and market conditions, we reserve the right to modify, add, or delete the terms of this agreement at any time. When modifying, adding, or deleting the terms of this agreement, we will announce the facts of the modification, addition, or deletion on the homepage of our official website, without further individual notification to you. If you do not agree with the content we have modified, added, or deleted, you may stop using the services we provide. If you continue to use our services, it will be deemed that you agree and accept all content after the modification, addition, or deletion of the terms of this agreement, and you shall not request any compensation or indemnity for this reason.
We reserve the final right of interpretation for the terms of this agreement, products and services, as well as the official websites related to the products and services we provide.